- Drobo dashboard windows not seeing drive how to#
- Drobo dashboard windows not seeing drive manual#
- Drobo dashboard windows not seeing drive windows 10#
I am sorry to see that this is the way that Drobo has gone and I have for sure purchased my last piece of equipment from them. As of today, I still have not SPOKEN to anyone at Drobo, from a tech to supervisor and it’s quite apparent now based on the information I have inputted to the case, that Drobo is not interested in talking to me. Something I believe I tried to tell them after I first tried to use it. It came up fine, still getting the USB device error, but still it comes up and is recognized by windows and assigned a drive letter.Īs of Friday, Drobo is sending me yet another replacement 5D now stating that the original replacement was defective!!. I went back to my original Drobo 5D with my hard drives and booted it up. This error comes up with either Drobo, mine or the replacement. I also received a windows error about “A USB device attached to this computer cannot be recognized”. This worked correctly, but for some reason, my (5) 2 TB drives would not work. I was able to bring up a new disk pac with the replacement drobo, (2) 200GB drives. It would boot up, and briefly showed all the correct lights, but as soon as windows gave the new hardware tone, the Drobo rebooted and started this process over and over, never coming on line. The information contained herein is subject to change without notice.What I thought was a fix, turned out to be a dead end as the replacement Drobo would not work correctly on my production PC. All other company and product names may be trademarks of their respective owners. Because Drobo has no control over such sites and resources, you acknowledge and agree that Drobo is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.ĭataRobotics, Drobo, Drobo FS, DroboPro, DroboShare, DroboElite, BeyondRAID and TrustedData are registered trademarks of Drobo, Inc. This article may provide links to other sites or resources available on the Internet. We do have newer products that support SMBv2:
Drobo dashboard windows not seeing drive how to#
However, you can enable SMBv1 on Windows 10, there are some resources online that show you how to do this. The Drobo FS is fixed at SMBv1, there is no way to change this on the Drobo.
Drobo dashboard windows not seeing drive windows 10#
If using Windows 10 and the Drobo FS, SMBv1 is not installed by default on Windows 10.
You may need to add the Drobo IP address to the 3rd party firewall application. 3rd party firewalls may interfere with Drobo Dashboard services.
If you are still unable to mount your share, check the following: Manually Mapping by Drobo Name and Share Name: Choose the drive letter you want. Click Finish and you are done. Enter Drobo Name or Drobo IP Address then Share Name.
Right click on Network to and select Map Network. This is the Name and Password of the Drobo.Ģ. Then select the either Registered User or the Guest option. NOTE: The IP Address can be found in Drobo Dashboard Drobo Settings Network Settingsĥ. When connecting to a share on a Drobo device with Mac you can either connect to the share via AFP or SMB.ģ.
Drobo dashboard windows not seeing drive manual#
To manual mount to your Drobo device using your Mac or Windows computer, please use the below steps to perform the desired action.